Digital Leaps Forward & The Department of Disruption

digital leap

 

This year on Leap Day I will be giving a talk on the future of User Experience at LBi. LBi certainly knows their stuff and has put together a fantastic panel. I feel very privileged and honored to be a part of it.

Digital Leaps Forward – What is next in Experience Design

Please come along. It is going to be a fantastic day!

The Department of Disruption

The move to federated platforms, multiple devices, open data and the web of things has created the perfect storm. We must be able to face challenges that we can’t even imagine yet. How do you get a single view of the end user or customer when they are no longer limited to web pages or the devices that we design for? We often talk about trends like Social Media or Gamification as though they happen in isolation while at the same time telling our clients not to let their internal structures operate as silos. Who owns the user experience when it there is no overall authority across all the user touch points of a multi-channel system design?

It is an understatement to say that convergence between computers and consumer electronics is escalating, creating challenges and opportunities for both businesses and consumers. New devices that operate using gestures and augmented reality glasses are not pipe dreams of the future they are happening now. User Experience is moving from a tactical discipline about ensuring usability, into a strategic discipline about creating move pervasive experiences and creating, evaluating, researching and prototyping new business models.Thanks for reading please share or leave a comment!

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